Archive for the ‘o2’ category

O2 Admitting to iPhone Data Strain on Network

December 29th, 2009

antenna_pointingtoward_pokhara

The UK’s leading provider of mobile phones, O2, is openly admitting to having iPhone related network issues. It seems AT&T might not be alone after all, as O2 chief executive Ronan Dunne recently let out the secret that the last 6 months the iPhone had overwhelmed its network in London. Of course, O2 is claiming that the issues are all fixed and the network is as healthy as ever.

O2 iPhone owners have suffered through some of the same issues as some AT&T customers have experienced – dropped calls, data inconsistency, etc… So the big question is what has O2 done to solve the issue at hand? They’ve gone and spent a ton of money on the network to meet it’s demand including adding 200 additional mobile towers in the areas of need.

Any of our readers currently on the O2 network care to comment on your current service? Let us know in the comments below!

[Via 9to5Mac]

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

O2 Admitting to iPhone Data Strain on Network

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Posted in Carrier, Issues, News, iphone, network, network problems, o2

Tesco to Sell iPhone in Time for Holidays

November 25th, 2009

iPhone Tesco

The US sent the iPhone to Walmart and the Shack, so it stands to reason the UK would retaliate with their own mass-market venue, Tesco. In other words, Brits can now stock up on razors, lettuce, and O2-powered iPhones all at the same time.

Our only question remains — how long before America raises the stakes again? How long before you can hit a drive-through at 4am and the mechanical clown speaker asks “ya want an iPhone with that? Supersize to 32GB?”

[Tesco via BBC via Engadget]

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

Tesco to Sell iPhone in Time for Holidays

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Posted in News, o2, tesco, uk

O2 Begins the Great British iPhone Unlock

November 13th, 2009

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Chris from Mobiletech Addicts let us know that, as previously reported, O2 is coming through with the iPhone unlocks. Once their web form is submitted, they send a text (it took all of 15 minutes form him), then:

I put in a Vodafone Sim Card into the phone and fired up iTunes, a couple of minutes later and the [above] message appeared.

Congrats UK residents, you’re free at last!

(Now if only Rogers Canada would find a pair and do likewise right…)

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

O2 Begins the Great British iPhone Unlock

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Posted in News, o2, official unlock, uk

O2 UK to Start Unlocking iPhones Nov. 10. Rogers Canada — Not.

November 10th, 2009

Making good on their promise from a few days ago, O2 UK has launched a website where customers can get their iPhone’s officially unlocked starting November 10, 2009. Here are the details:

Pay Monthly customers can get the unlock any time, but you have to keep paying O2 for the length of your remaining service contract.
Pay Go customers can get the unlock after 12 months, for a one-time £15 fee (deducted from airtime balance).

To begin the process, customers need to complete the online form (via the link above). The process will take up to 14 days, but customers will get an SMS confirmation when it’s completed, and they can then place a non-O2 SIM in their iPhones, hook up to iTunes, and finish the unlock.

Curious as to whether the other major new iPhone multi-carrier market would be following suit, TiPb contacted Rogers and received the following reply:

Rogers policies haven’t changed in this regard.

One step forward, one step back. Hopefully Rogers will reconsider and take a page from O2’s consumer-friendly approach.

Meanwhile, if you go for the new O2 unlock, let us know how the process works out for you!

[Via Chris Oldroyd]

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

O2 UK to Start Unlocking iPhones Nov. 10. Rogers Canada — Not.

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Posted in News, canada, o2, official unlock, rogers, uk

O2 UK to Allow iPhone Unlocks When Other Carriers Launch

November 9th, 2009

iphone_sauron_o2

With the UK moving from the iPhone exclusively on O2, to one launching on Orange UK tomorrow, with Vadafone UK/Ireland and perhaps 3 also in line, what does this mean for existing iPhone users and their carrier-locked iPhones? Thankfully, it looks like O2 is doing to do right by you:

Once the iPhone becomes available on other UK networks, we will allow O2 customers to unlock their iPhones, although of course they will still need to honour any outstanding contract period they have. At the end of their contract period, they are entirely free to move to another operator — though naturally we hope they won’t want to!

Excellent news for the UK, and we can only hope other countries and carriers, like Rogers, Bell, and Telus in Canada, will swiftly follow suit (we won’t hold our breath though…)

We’re not sure how this process would be handled, for example, would an iPhone user need to physically go to an O2 service rep to have their iPhone unlocked via in-store iTunes tools? If anyone has an answer, let us know.

[Times Online via Stuartino in the TiPb forums]

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

O2 UK to Allow iPhone Unlocks When Other Carriers Launch

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Posted in News, ceo-k, o2, official unlock, uk

O2 UK: We Still Have iPhone… and Palm Pre!

September 29th, 2009

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Pop-quiz: You’re O2 and you just lost iPhone exclusivity in the UK, and now have to compete with both Orange and Vodafone for users’ iPounds. What do you do? Why, tell them you still have the iPhone… and are getting the Palm Pre?!

We’re proud that we’ve been able to offer an exclusive iPhone deal to our 20 million customers for the last two years. We always knew that iPhone exclusivity was for a limited period of time, but our relationship with Apple continues and will be an ongoing success. We have over 1 million iPhone customers and they remain very important to us.

We aim to offer our customers the best devices on the market, including becoming the home of Smartphones and we are really pleased to now add another device in the Palm Pre. We also offer award-winning customer service and benefits, which is why more people choose O2 than any other network in the UK.

What say you UK readers, if you’re thinking of taking your iPhone to another network, will offering you the Palm Pre change your mind?

[via Engadget Mobile]

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

O2 UK: We Still Have iPhone… and Palm Pre!